Privacy Policy

1. Who We Are

We are American Group, an independent and authorized service provider for ovens, cookers, and Glem Gas products inside the Arab Republic of Egypt. We do not own the "Daewoo" brand, but we provide support and maintenance services for its devices through specialized and qualified technicians.

2. Use of the "Daewoo" Trademark

The name "Daewoo" used on this website daewoo-eg.com is only to clarify the type of devices we service. We are not the parent company or official owner of the "Daewoo" trademark, and all rights are reserved to Daewoo.

3. What Data Do We Collect?

When you visit our website or use our booking or contact forms, we may collect the following information:

• Full name
• Phone number
• Device type and issue
• Email address (if provided)
• Geographical address (if a field visit is required)

4. How Do We Use This Data?

We use your data only to:

• Contact you to schedule maintenance
• Send a technician based on the device type
• Provide after-sales support
• Enhance user experience

We do not share your data with any third parties outside our company.

5. Data Security

We are committed to protecting your data through:

• Encrypting communications using HTTPS protocol
• Restricting access to customer data to the technical team only
• Not storing sensitive data in external databases

6. Changes to the Privacy Policy

We reserve the right to modify or update this privacy policy at any time. Any changes will be published on this page along with the date of modification.

7. Contact Us

If you have any inquiries or wish to edit or delete your data, please contact us through:

• 📞 Hotline: 01211114528
• 💬 WhatsApp: Click here
• 📝 Online booking form: Visit the page

All rights reserved © 2025 to American Group – the owner of the website and marketer of the Daewoo brand in Egypt.